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From Backdrop to Center Stage

Discover ways to make the most of this critical element on the healthcare team.


Integrated Healthcare Strategies, a division of Gallagher Benefit Services, Inc. offers a nationally benchmarked volunteer survey that allows healthcare leaders to measure and improve the level of engagement their volunteers express toward the organization. In addition to volunteer engagement, our survey offers precision measurement of volunteer satisfaction, alignment, and other key factors that enhance the volunteer experience.

  • Our survey content is focused on measuring factors that lead to volunteers offering their best efforts and continual service to an organization.
  • Our research directly links volunteer attitudes and performance to key business goals including the patient experience and the organizations financial performance.
  • Our surveys reveal the prominent and essential part volunteers and volunteer leaders play in establishing and sustaining a high-performing healthcare organization.

"The National Volunteer Engagement Survey sends a message to leaders, employees, physicians, board members, and fellow volunteers that we are truly a key part of the healthcare team and that we can measure our value empirically."

Julie VanderNoot,
CAVS – Manager, Volunteer Services, Bronson Healthcare Group and President of the Association of Healthcare Volunteer Resource Professionals (AHVRP)

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Our Approach

You may be interested in learning more about our complete range of consulting services for healthcare organizations.